Great as always!
Excellent service each time we've been here
Lizi; rudest receptionist I have ever met. Manager Jane Hayden, of practice most unhelpful and dictatorial.Vets charge for medication NOT required (evidenced by second opinion).One has to ask for an itemised bill (or else one is not given a bill - just the ubiquitous credit card machine).I was charged over 2 per tablet and then found an online pharmacy that charged me 0.38 per tablet. AFTER Vet4pets charged me to write a prescription.They attempt to make insurance claims VERY difficult in order to promote their own schemes.Lots of locums; high turn around of vets - speaks volumes of what it must be like to work there.AVOID a franchise.See a decent vet.
Took my cat to get his teeth cleaned and had a voucher they gave me,they just done what it said on the voucher and didn't try and charge me any extra,they did ask me if there was anything else to be done would I be ok with that,obviously I said yes,they were very friendly and helpful and looked after my cat as he's very nervous,very good service,would recommend to other people.
I Had to give at least 1 star or it wouldn't let me post otherwise I would give no stars. I phoned up for a repeat prescription for 3 advocate treatments for my dog. When I went to collect it I queried the price because it was significantly more than 3 times the price of 1 treatment. Eventually I was told thata) prices went up in April b) I was also paying for 1 treatment of Droncit.I was appalled because I had not requested Droncit. I had not been offered it. I was only told about it because I queried the price. It is cheeky at best and downright devious to slip this treatment into my purchase without any discussion whatsoever. When I told the receptionist I was not happy because of this all she could say was "oh it's only 2 something". Totally missing my point! I plan to register my dog at a different vet as I now feel vets4pets Maldon is dishonest, money grabbing and has little regard for their customers.
Vets4Pets Maldon is a UK Veterinary Care based in Maldon, East of England. Vets4Pets Maldon is located at Inside Pets at Home, Wycke Hill Business Park, Wycke Hill, Maldon CM9 6TU, UK.
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